With the help of ebiTools, Valmor now enjoys one of the most advanced field-office integrations, enabling them to deliver excellent service to their customers. They can track their orders effectively, ensuring smooth workflow management and timely completion of tasks.Try us out
Valmor, a company with a 20-year tradition in providing quality cooling, heating, and ventilation solutions, has significantly enhanced their operations through the implementation of ebiTools. Their work primarily takes place in the field, and the need for efficient order management and real-time process monitoring led them to seek advanced software assistance. Valmor faced significant challenges with paperwork errors and information flow delays. However, with the adoption of ebiTools, they have successfully overcome these obstacles. They now operate in a paperless environment, benefiting from an efficient overview of all processes and streamlined information management.
In addition to their core services, Valmor also offers air conditioner servicing. Leveraging ebiTools, they have automated their processes to a great extent. The system now provides timely reminders for customer calls and prompts them with the necessary equipment and accessories required for field visits.
By harnessing the power of ebiTools, Valmor has optimized their operations, improved customer service, and eliminated errors and delays associated with manual paperwork. They continue to deliver high-quality solutions while maintaining effective control and real-time visibility over their processes.