Skrin, a manufacturer of steel roofing, roofing products, and small metal parts, has successfully gained control and a clear overview of their work processes with the help of ebiTools. This has enabled them to provide customers with up-to-date feedback and an exceptional user experience.Try us out
With a 30-year tradition in the iron processing industry, Skrin aims to deliver the best value for money to their customers while creating a quality work environment for their employees. As the company grew in size and production, they encountered challenges associated with managing a large volume of work tasks, orders, and errors.
One of the major obstacles was the lack of real-time visibility into facility and machine occupancy, as well as a lack of overview of current tasks. Manual work also became increasingly time-consuming for employees.
By implementing ebiTools, Skrin gained real-time insight into their processes and the activities of workers. They introduced electronic work orders and automated the communication flow between the office and workers. This new approach added significant value, as it became effortless to provide insights not only to employees and stakeholders but also to customers. Customers could instantly access feedback on the status of their orders without the need for a phone call. These improvements simplified business processes and allowed Skrin to offer enhanced services and a better user experience to their customers.